Privacy Policy

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This privacy policy sets out how we use and protect any information that you provide when you use this website. Frenzy Mermaids is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

 

1) What we collect

We may collect name, contact information including email address, demographic information such as postcode, preferences, interests and other information relevant to customer surveys and/or offers.

 

2) What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

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  • Sharing contact information with delivery partners.
  • Tracking of Orders and Returns.
  • Internal record keeping towards improving our products and services.

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We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. Should you wish to opt out from this, please send an email to [email protected].

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From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

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Should you wish to opt out from any promotional notifications, please contact us on [email protected].

 

3) Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. Frenzy Mermaids will not pass any debit/credit card details to third parties.

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Frenzy Mermaids takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (https://www.frenzymermaids.com) cannot guarantee the security of any information that is disclosed online. Frenzy Mermaids is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

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The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.

 

4) Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

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